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TERMS & CONDITIONS

Introduction

Welcome to Luxe Baubles. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and contributors of content.

If you do not agree with any part of these terms, you must not use our website or purchase from us.

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About Us

Luxe Baubles is an online luxury jewellery store offering handcrafted and premium jewellery products. We operate exclusively online and ship worldwide.

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Use of the Website

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a legal guardian

  • All information you provide is accurate and up to date

  • You will not use our products or content for unlawful purposes

We reserve the right to refuse service to anyone for any reason at any time.

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Products & Descriptions

We take every care to ensure all product descriptions, images, prices, and specifications are accurate. However:

  • Colours may vary slightly due to screen settings

  • Natural materials may vary in tone, texture, and shape

  • All measurements are approximate

We reserve the right to modify or discontinue any product without prior notice.

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Pricing & Payments​

  • All prices are displayed in the selected currency

  • We reserve the right to change prices at any time

  • Payment must be made in full at the time of purchase

  • We accept secure online payments via our approved payment providers

Luxe Baubles is not responsible for additional bank, currency conversion, or customs charges.

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Orders & Acceptance

Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders due to stock issues, pricing errors, or suspected fraud

If your order is cancelled after payment, you will receive a full refund.

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TERMS & CONDITIONS

Shipping

We offer free standard shipping on all orders. Delivery times are estimates and may vary based on location and external factors outside our control, including customs delays and postal disruptions.

Luxe Baubles is not responsible for delays caused by courier services.

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Returns & Refunds

  • Returns are accepted within 14 days of delivery for full-price, non-personalised items

  • Items must be unworn, unused, and returned in original packaging

  • Personalised and custom-made items are non-refundable unless faulty

Return postage costs are the responsibility of the customer unless the item is faulty. Refunds are issued once the returned item is inspected.

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Personalised & Made-to-Order Items

Personalised and custom-made jewellery is created specifically for you. As such:

  • These items cannot be exchanged or refunded unless defective

  • You are responsible for providing correct personalisation details

  • Luxe Baubles is not liable for errors caused by incorrect customer input

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Jewellery Care & Liability

Our jewellery includes delicate materials. It is your responsibility to follow the provided care instructions. Luxe Baubles is not liable for damage caused by:

  • Improper use

  • Exposure to water or chemicals

  • Normal wear and tear

  • Accidental damage

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Warranty

Some products include a lifetime warranty against manufacturing defects. This does not cover:

  • General wear and tear

  • Accidental damage

  • Misuse or improper care

Warranty claims must be supported with proof of purchase.

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Intellectual Property

All content on this website, including:

  • Images

  • Text

  • Logos

  • Designs
    is the intellectual property of Luxe Baubles and may not be copied, reproduced, or used without written permission.

TERMS & CONDITIONS

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in that policy.

Limitation of Liability
Luxe Baubles shall not be liable for:

  • Indirect or consequential losses

  • Loss of profit, data, or business

  • Delays caused by events outside our control


Our maximum liability will not exceed the value of the product purchased.

Changes to These Terms
We reserve the right to update or change these Terms & Conditions at any time. Any changes will take effect immediately upon posting on this website.


Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

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Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@luxebaubles.co.uk

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